To ensure a convenient and fast shopping experience in our online store, please familiarize yourself with our delivery terms.
1. Delivery Methods and Costs 1.1. We offer several delivery options, including standard delivery, express delivery, and courier delivery. 1.2. Delivery costs are calculated based on the selected delivery method and the total order amount. The exact cost will be indicated during the checkout process.
2. Delivery Time 2.1. Delivery time depends on the selected delivery method and destination. Standard delivery usually takes 3-5 business days, while express delivery takes 1-2 business days. 2.2. Please note that delivery times may vary depending on holidays, weekends, or other external factors.
3. Delivery Area 3.1. We deliver throughout Latvia, as well as to other countries, depending on the selected delivery method. 3.2. If your address is outside our standard delivery zone, please contact our customer service team to discuss the options and costs.
4. Order Tracking 4.1. After your order is dispatched, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your shipment. 4.2. Tracking information may not be immediately available, so please allow a few hours after receiving the confirmation email.
5. Delivery Issues 5.1. If there are any issues with your delivery, such as damaged packaging or a delay in receiving your order, please contact our customer service team immediately. 5.2. We will work to resolve any issues as quickly and satisfactorily as possible.
6. Additional Information 6.1. If you have any special delivery requests or questions, please contact us before placing your order so that we can provide the best possible service. 6.2. We reserve the right to make changes to the delivery terms without prior notice, so please check this section regularly.
If you need any adjustments or additional details, feel free to let me know, and I’ll tailor the text to your specific needs.
Please feel free to contact us if you have any questions.
Thank you for deciding to shop in our online shop ECLECTICA.LV